THE SCRIPTURE COLLECTION ✦  SAINTBORN HOODIES
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Shipping policy

Shipping Policy

Last Updated: November 9, 2026

Thank you for shopping with Saintborn! We are committed to providing a reliable and transparent shipping experience for all our customers.

Please review our shipping policy before placing an order.

1. Order Processing Time

All orders require approximately 5–8 business days for processing and preparation before shipment.

Business days exclude weekends and public holidays.

During busy periods, holidays, or periods of high order volume, processing may take longer than expected.

Once your order has been dispatched, you may receive a shipping confirmation email with tracking information, where available.

2. Shipping & Delivery Time

Our estimated shipping time is 10–20 days after dispatch, depending on your location and shipping conditions.

Please note that shipping estimates do not include the order processing period.

Estimated Timeline:

  • Order Processing: 5–8 business days

  • Shipping & Delivery: 10–20 days after dispatch

Delivery times are estimates and are not guaranteed.

3. Shipping Destinations

Saintborn offers shipping to selected international destinations, including the United States.

Available shipping destinations and applicable shipping charges will be displayed during checkout.

We may be unable to ship to certain locations due to carrier restrictions, customs regulations, or other logistical limitations.

4. Shipping Costs

Shipping fees, if applicable, are calculated and displayed during checkout before payment is completed.

Any free shipping promotions will be clearly indicated on our website or during checkout.

5. Order Tracking

Once your order has shipped, tracking information will be provided by email when available.

Tracking updates may take some time to appear after the shipping carrier receives your package.

If you have questions about your order status, please contact us at saintbornsales@gmail.com.

6. Shipping Delays

Although we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Customs inspections and clearance procedures.

  • Carrier delays or transportation disruptions.

  • Severe weather conditions.

  • Public holidays or peak shopping seasons.

  • Incorrect or incomplete shipping information.

  • Other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact our support team for assistance.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

7. Incorrect Shipping Information

Customers are responsible for ensuring that their shipping address and contact information are accurate at checkout.

If you notice an error after placing an order, please contact us as soon as possible.

We will make reasonable efforts to update your information before dispatch, but changes may not be possible once an order has shipped.

8. Lost or Damaged Packages

If your order is lost, damaged during shipping, or marked as delivered but you have not received it, please contact us at saintbornsales@gmail.com.

Include your order number and a description of the issue.

We will investigate the situation with the shipping carrier and provide an appropriate resolution in accordance with applicable law.

9. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or additional charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility.

Any applicable customs or import charges will be handled in accordance with local regulations and consumer protection laws.

10. Contact Information

If you have any questions regarding shipping, delivery, or tracking, please contact us.

Store Name: Saintborn

Website: https://saintborn.store

Email: saintbornsales@gmail.com

Thank you for choosing Saintborn. We appreciate your support and look forward to delivering your order!

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